Project Manager: I’m checking on the status of this request. <includes a graphical screenshot of an email thread in which a request for system access is made, discussion is had around the request, and a mention of difficulty getting access to the system is also made.>
Me: What exactly are you asking: if access was granted to this system, or if the trouble connecting which was reported was resolved?
PM: I am checking on the status of the request.
Me: I still don’t know what you’re asking. If you’re asking if access was provisioned, it was, over six months ago. If you’re asking about the difficulty connecting, I know nothing of that.
PM: thank you