Stupid Endpoint Protection Product

Me: Specific Windows Admin, we are testing New Web Protection Product. Please make a Current Endpoint Protection Product policy that doesn’t include web filtering, and apply it to these workstations:

  • Workstation 1
  • Workstation 2
  • Workstation 3

Specific Windows Admin: …

Me: Windows Admin on Call, , we are testing New Web Protection Product. Please make a Current Endpoint Protection Product policy that doesn’t include web filtering, and apply it to these workstations:

  • Workstation 1
  • Workstation 2
  • Workstation 3

Windows Admin On Call: You can open a ticket with User Support for this.

Me: User Support, Windows Admin On Call says you can do this, but I am skeptical. We are testing New Web Protection Product. Please make a Current Endpoint Protection Product policy that doesn’t include web filtering, and apply it to these workstations:

  • Workstation 1
  • Workstation 2
  • Workstation 3

User Support Tech: Uhh… no. We can just remove Current Endpoint Protection Product.

Me: Windows Admin on Call, User Support cannot do this.

Different Windows Admin: I hear you want to remove Endpoint Protection Product from a couple machines.

Me: NO I AM NOT TRYING TO REMOVE ENDPOINT PROTECTION PRODUCT! I JUST WANT A SIMPLE POLICY CHANGE IN CURRENT ENDPOINT PROTECTION PRODUCT FOR A FEW SYSTEMS THAT DOES NOT INCLUDE WEB FILTERING!