Month: September 2015

Stupid Bug

Me: I entered the password, but the site says the password is incorrect.

<Several days of email correspondence ensues, resulting in Tech Support realizing that the password I was entering was being completely ignored by their software.>

Tech Support: The FTP information inside the Config.php file was incorrect.

define(‘APP_FTP_PASS’, ‘IrahsxESETzVq01OwNPa’); // Your FTP Password
After correcting it the password got updated in the Software Panel.

Me: Thank you. Is there a bug that was keeping the site from using the correct password which I entered via the admin panel?

Tech Support: Glad to hear that the issue was resolved.

It was not a bug. Initially we had been using the FTP credentials from Config.php and since most them did not have it available in the config file then we request to enter it in the UI.
Soon we should have this modified to receive the credentials only through the UI.

Me: Thanks! I’m glad to hear that you’ll soon be modifying this to fix the thing that is not a bug!

Stupid Project

Me: Hi Vendor,

Do you have a resource for quoting MS Project? I don’t know anything about it, and am not sure if the server is required always, or optional, or just adds new features. I have a client who may need licenses for as many as 10 users.

Can you help?

Thanks,

Me

Vendor:Hi Team,

Please help quote below for account
000000
COMPANY NAME

Let me know if you need anything else.

Many thanks,

Vendor

Team1: Hello Me J*

See link below for more information on Licensing Project.
https://products.office.com/en-us/project/microsoft-project-licensing
Kindly advise if you need Project Standard or Project Pro

Project License Only 076-05334 Microsoft®Project 2013 Sngl OLP 1License NoLevel

Or

Project Professional License Only H30-04073
Microsoft®ProjectProfessional 2013 Sngl OLP 1License NoLevel w/1ProjectSvrCAL

–note that if the customer orders less than 5 licenses, a valid authorization number will be needed— if there is no valid re order number we could add filler sku to fulfill order of 5.

Team1

Me: Hello,

As I indicated in my first email, I know nothing about current editions of Project, so I don’t know if we need Standard, Pro, Server, Cloud, etc. and I am looking for instruction on how to select the proper version for my client. They have 10 users who will be collaborating on documents. We are open to using a cloud version if appropriate.

Thanks,

Me

Team2: Here is your cost per user/license for the cloud based. WQ00000000

Let us know if they wish to go with the perpetual license instead.

Regards,

Team2

Me: *facepalm*